FAQ

How do I check-in?

Our apartments operate on a self check-in basis. Guests are provided with their check-in instructions, including their apartment number and unique access code, 24hrs prior to arrival.

Do you have a minimum check-in age?

We require all guests to be over the age of 21. All guests must provide copies of photo ID prior to receiving check-in instructions.

What time is check-in and check-out?

Check-in is from 3:00PM on your arrival day. Check-out is by 11:00AM on your departure date.

Is there a reception on-site?

There is not a reception desk on-site, however our team will be available to assist via phone and email throughout your stay.

Is housekeeping provided during my stay?

We offer a complimentary mid-stay housekeeping service for stays of 7+ nights. Guests staying for less than 7 nights can request a housekeeping service, or fresh bed linen and towels, during their stay at an additional cost.

Is parking provided?

Parking is not provided with your reservation. We recommend checking Parkopedia to view all parking options in the local area.

How many people can stay in each apartment?

Each apartment has one double bed and can accommodate a maximum of two adults.